At Concord Homes, we’ve been providing customers in the Kingston area with custom, design-to-build homes and renovations since 1999. We pride ourselves on our collaborative technique, working closely with our customers every step of the way and customizing the home’s specifications to suit any request.
On this page you’ll find a selection of testimonials from our previously satisfied customers. You can see more customer feedback as well as a gallery of our completed homes by liking our page on Facebook.
Great Service from Start to Finish
When the construction of our home began, it was difficult to know just how smooth or difficult the process might be. All construction projects have issues which have to be dealt with. However, we were very impressed as to how all matters were handled from start to finish. My wife and I would like to thank you, your staff and your sub-trades for the final product. We are very happy to say the least with our home and the workmanship. Concord Homes consistently maintained interest in our interests and dealing with your office was a pleasure. The workmen on-site were also very helpful aiming to please at every turn. It is doubtful that we will need to build another home, but we would be happy to give recommendation to any of your future clients. - W & E G.
Concord Homes Goes the Extra Mile
Please be sure to pass on our extreme pleasure and delight with our home. It is coming along so beautifully. Yesterday when I walked in to see my cabinet exactly where I wanted with the bonus of having a plug placed where I wanted it made me extremely happy. It's those little things that Martin's team does, to go the extra mile that make such a difference. I know that the finishing work and all the details involved takes an immense amount of time, but it is so well worth it. (They could have easily covered the plug and not given me a new one and there are so many extras that I can't even mention them all.) Hank has been great that way and Randy with the siding, as well has John doing his magic with the electrical. We love the way the painting has turned out too, how the round edges are absolutely painted perfectly when the colors have changed. Gordon's floor and ceramic work is outstanding. The way Gordon made the tile direction move with the corner shower benches makes a wonderful effect - plus doing the ceiling in the shower - wow - that blew us away. We cannot believe how gorgeous the finished product is and what a delight it's been working with everyone. It's been a most pleasurable and enjoyable experience. I just wanted to let you know. From your satisfied customers. - M and R C.
The Second Home is Even Better
We did not want any more time to pass before saying a great big thanks to everyone who helped build our second Concord home. After almost 6 years in our first one, we knew that we would not be satisfied with anything less. The whole Concord team displayed a respectful attitude and was always willing to accommodate our wishes. The crew’s dedication to the job was truly fantastic and attention to detail is second to none! We are very pleased with our new home, and will certainly recommend Concord Homes to anyone who wants to have a pleasant building experience. - S M and B J
Extraordinarily Skilled, Highly Dedicated
As the last tweaking is in process on the building of our house, we are taking this opportunity to express our gratitude and our total satisfaction with the work that you undertook more than 6 months ago and are now completing. We commend you for your patience and your guidance during the planning process, your flexibility and diligence during the building and most of all your leadership in putting together such a great team to do the job. We love our new home; your team has done a superb job. The quality of work is outstanding, the craftsmanship is remarkable and the end result is beyond our expectations. Each and every person involved was dedicated and professional. Throughout the construction we appreciated their skills, enthusiasm and the pride that they have shown in their work.
We would like to praise the extraordinary collaboration and guidance from our site manager. Not only is he highly skilled and dedicated, throughout the whole time he demonstrated great problem solving capacity that was extremely reassuring for us. We truly enjoyed working with him; his extraordinary patience and openness allowed us to be part of the process on a daily basis and, for that, we are extremely grateful. In closing, we would like to say that we are very happy that we chose your company, Concord Homes, to build our house. Not only have you delivered what you committed to do, you have exceeded our expectations and trust. If we had to do it again, which we sincerely hope will not happen, we would not even consider other builders! We wish you all the success in the future. We will always be proud to say we have a Concord Home! - D. P. & M. L.
Closest Thing to Heaven on Earth
I tell you it was a real pleasure to connect with someone so efficient, so quick and so very pleasant all the times we had to "discuss" or make decisions about things. I still think it would be very nice if we could meet some time. I will see the 'cottage' only in September some time because I can't stand the heat or the crowds. The cottage has been filled to capacity ever since it opened on July 1st and word has it that all the nuns think they've died and gone to heaven - prematurely! They love it and say it is the most beautiful place we own in all of Canada! Isn't that nice? Martin's name is sacred to all of us! So, that's my happy message for today. Once again, thanks for the part you played in making us all so content. Do have a great summer and take good care of yourself. - Sister Ann Marie
Great Customer Service with a Personal Touch
From start to finish, building our new home was an enjoyable experience, thanks to Martin Mack of Concord Homes. Martin's commitment to customer service with his personal touch helped us fine-tune our vision. Martin was willing to accommodate changes, and he maintained superb quality and attention to detail every step of the way. We were impressed with Martin’s unwavering integrity and his good-natured disposition throughout the process. We have never regretted our decision to choose Concord Homes as our builder. We highly recommend Concord Homes to anyone who wants to have a positive building experience.
Thanks to the Concord Crew! - W & S
Fantastic Referrals and Great Service
We have meant to write this note for a long time, but I guess it's better late than never! My wife and I want to say thank you for a great job on our new house. The end product is fabulous - we continue to get gushing comments from everyone who visits. But even more important was the process. When we started the building, we always had in the back of our minds horror stories about contractors who didn't finish things, or did shoddy work, or were just nasty to get along with.
We were more than pleasantly surprised with the whole experience - you and your team could not have been more accommodating, more professional, or more pleasant. By the end of the process, we felt we had developed a group of friends rather than just a business relationship. Overall, we were pleased with all your staff and subcontractors, but we want to say a particular thank you to Hank, who was key in supervising, and in doing a lot of the detail work that was so important to the final product. You have some interesting people working for you, and they'll make for great characters in the book I plan to write some day!
Things we really appreciated was the fact that you were able to meet our changing deadline, even with the number of other projects you had going on, and given a lot of what I was asking you to do were "extras," and not considered in your original timing estimates. We were really pleased that we could move in on May 1! We also found that the referrals you gave us for kitchen, flooring, etc. worked out really well, and if we were to be building another house we would use all of your suppliers and subcontractors, and save a lot of headaches chasing products and prices all over the place! We're flattered to see our house featured on the Concord website, and we are always happy to show it off to any of your potential clients. Please pass along our words of appreciation to the team and the roofers, and anyone else I have missed. - G and B
Modern Additions on Classic Homes
We chose Concord Homes in 2006 to add a substantial -- and sympathetic -- addition to our late 1800's clapboard house, and the result was featured in Chatelaine magazine. This is a tribute to the care and effort Concord took with the project. The team we worked with was conscientious, hard-working, respectful, highly professional, and incredibly skilled. The foreman gave our ideas and wishes credibility and factored them into the structure; he kept everyone firmly focussed on their tasks; made sure every detail was properly looked after; ensured the work site was perpetually clean, safe, and tidy. Martin, the company head, was always available to us and Janice, the chief administrator, made sure communications were kept running smoothly on all sides. They were flexible when flexibility was called for, and we felt at all times that we were getting our money's worth. And more. We cannot say enough about the company and continue to recommend Concord to all our friends planning to build. It is an impressive company. - John and Alena S.